Hot New Trends
This time every year we see social strategists and gurus come put with their take on what the next year will bring. Top 10 Trends… or 5 Things to Watch…. Many of the predictions will come true and some brands will catch the wave and ride it. But what about those companies who haven’t adopted [...]
Scale
The idea of “scale” in the digital, social, mobile world is something that has perplexed me over the past five years or so; really ever since the masses started pushing towards the adoption levels of maturity. Scale, to me, is a bit of an antiquated measurement in the “new way of marketing.” The idea that [...]
Brand: Be Careful of Black Friday and Cyber Monday
Brands take years, decades, and centuries to build. The effort, efficacy, and engagement of the most well-known brands is an accomplishment to be amazed. Every touchpoint and growth cycle has been masterfully designed and executed. Every message created to perfection to ensure brand consistency to build the loyalty with individuals; to allow each person the [...]
iPhone 5: Mass Hysteria to Realization
As the tension rises for the launch of the iPhone 5, I am overwhelmed with the outward pouring of expectations. In a recent blog post I wrote awhile back, I discussed the “religious” effect that the Apple brand has upon the minds of its consumers. It’s a scary world, when high flying expectations are met [...]
“Connect the Dots” – Implementing Consumer Cartography
As brands become more involved on platforms and begin the “lifestyle integration” phase of their maturity, it’s necessary that the correct channels are mapped accordingly to the appropriate user journey. What this means is that we get to turn back time and play a big game of “Connect the Dots.” As advertisers and marketers, we [...]
Consumer Cartography (aka Integrated Marketing)
Ever since business school, I have heard of this new thing called “Integrated Marketing” where all messages, brand attributes, and channels will all work together in joyous harmony and delight the consumer to a purchase-minded bliss. But the deeper I’ve evolved in my career and having my blissful visions completely crashed by the cold hard [...]
We Need More Communication
As a continuous advocate for integrated messaging, cross platform interaction, and customer relationship management that extends beyond one interaction and builds upon all interactions, I get frustrated when the dots aren’t connected. By mapping out these various touch points and the decision process of a customer, we should be able to get a clear understanding [...]
Solve First, Then Ship
The thing about technology is that it is not slowing down anytime soon. Acceleration and adoption are becoming an everyday occurrence. This excitement is leading to some amazing revolutions across many industries and we are seeing some great wins through connectedness and efficiency. As leaders in the space, we are constantly pushed to iterate and [...]
Maps
They help us get from Point A to Point B in the most efficient way manageable. They make it easy to plan a course of action. They allow us to see the terrain on which we have to work with. They give us perspective when we get lost. So, why don’t we map our conversations [...]
